Once you accept your offer, we send you an invoice. It shows the amount due, the due date and how to pay. Always include the reference shown on your invoice so your payment is matched to your enrolment.
Ways to pay
- Pay upfront. Pay your full tuition fee before your course starts and save $250 on the Certificate III in Individual Support or the Certificate IV in Disability Support.
- Payment plan. Spread your tuition fee across your course in instalments. The schedule is agreed with you in writing before you start, so you always know what is due and when.
- Employer or third-party payment. If your employer or another organisation is paying, we can invoice them directly. Ask us for a quote you can take to them.
- Short courses. First Aid, CPR, Basic Life Support and Assist clients with medication are paid in full when you book.
The payment methods available to you, including our bank details, are shown on your invoice. Fees for every course are listed on Fees & Other Charges.
Protect yourself from payment scams
We will never change our bank details by email or text message. If you receive a message asking you to pay into a different account, do not pay — call us on the number on this website to check first.
If you are having trouble paying
Tell us as early as you can. We would much rather adjust a payment plan than see you fall behind, and late payments attract a $200 late fee. If your circumstances have changed significantly, ask about the hardship provisions in our Fees, Charges & Refund Policy on Our Policies.